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Home > News > DHL eCommerce Peak Shipping Season Surcharge Notification

9/12/2025
DHL eCommerce Peak Shipping Season Surcharge Notification

Get the info you need to prepare for peak season shipping with DHL eCommerce


DHL Customer Communication

As we approach the peak season, we want to keep you informed about an important update: DHL eCommerce will implement a peak surcharge from October 5, 2025, through January 17, 2026. This surcharge helps us manage the increased costs that come with the seasonal surge in shipping volume—allowing us to continue delivering the reliable service your business depends on. We're also pleased to share that last year's peak season performance reflected the strength of these efforts, with >99.5% of parcels on-time before December 24 while processing 11% more parcels on the busiest day compared to the year before.

To help you plan ahead, the table below outlines the peak surcharge by product and weight break.



To open a PDF version of this peak surcharge table, click here.

For your convenience, the peak surcharge table is also available on the DHL eCommerce U.S. (click here) and Canada (click here) websites as well as on DHL Vantage (Help Center > Knowledge Base > Rates).
Thank you for being a valued partner of DHL eCommerce. If you have any questions or need assistance, feel free to reach out to your Sales or Customer Support Representative. We’re here to help!

Updates to rates and surcharges on DHL Vantage will supersede those in existing agreements. Any services provided by DHL eCommerce after an agreement or service offer has expired will be rendered under DHL eCommerce’s standard terms and conditions, which can be found here for the U.S. or here for Canada. Any continued trading with DHL eCommerce does not constitute an extension of an expired contract.




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